Hilo Hawaiian Hotel

Hilo Hawaiian Hotel, Trademark Collection by Wyndham offers Hawaii residents discounted nightly rates through its kamaaina program at one of the most iconic locations on Hilo Bay. The hotel was rebranded in 2024 as Hawaii's first Trademark Collection by Wyndham property, while still being operated by the same Castle Resorts & Hotels team that has welcomed Hawaii residents for decades. The 286-room oceanfront property sits on historic Banyan Drive with views of Mauna Kea, Coconut Island, and Liliuokalani Gardens.

Kamaʻāina discount details

The Hilo Hawaiian Hotel kamaaina program is one of the most accessible on the Big Island:

• Approximately 15% discount on standard room rates
• Free parking (no daily fee)
• Free room upgrade (subject to availability) on stays of 2 or more nights
• Late checkout on stays of 2 or more nights
• Wyndham Rewards points apply (new with the Trademark Collection rebrand) — attach your Wyndham Rewards number to the reservation at booking
• Valid Hawaii state driver's license or Hawaii state ID required at check-in; the Hawaii resident must be the primary guest. Without valid Hawaii residency proof, the rate reverts to the standard Best Available Rate
• Resort fee of $30/day still applies (covers WiFi, calls, bottled water)
• Merrie Monarch Festival week (the week after Easter): kamaaina availability is typically limited and books up far in advance — book at least 6 months ahead and consider weekday arrivals to improve availability

What locals love

For Hawaii residents, the Hilo Hawaiian is one of the longest-running kamaaina-friendly hotels in the state — the kind of place generations of locals have stayed for Hilo events, family visits, and Big Island exploration.

• Oceanfront location on Hilo Bay with views of Mauna Kea
• Historic Banyan Drive setting (the iconic celebrity-planted banyan trees are next door)
• 4 miles from Hilo International Airport — easy neighbor-island arrivals
• Walking distance to Liliuokalani Gardens (largest Japanese garden outside Japan)
• Walking distance to Coconut Island foot bridge
• Adjacent to Naniloa Golf Course (9-hole)
• WSW The Steakhouse on property for dinner
• Outdoor freshwater pool with bay views
• Full-service hotel with concierge, gift shop, and 24-hour front desk
• Approximately 45 minutes to Hawaii Volcanoes National Park (Kilauea section) via Highway 11 — straightforward and scenic, making it a popular base for kamaaina travelers visiting the park
• Wyndham Rewards members earn points and benefits

Who it's best for

The Hilo Hawaiian kamaaina rate is ideal for:

• Neighbor-island Hawaii residents traveling to Hilo for business, medical, or family
• Big Island residents wanting an east-side staycation
• Visitors to Hawaii Volcanoes National Park using Hilo as their base
• Merrie Monarch Festival attendees (book extremely early — Hilo fills up months ahead)
• Wyndham Rewards members earning or using points on a kamaaina stay
• Travelers prioritizing value over premium-resort amenities
• Visitors to the University of Hawaii at Hilo (3 miles from campus)

How to book

Book direct at hilohawaiian.com (or castleresorts.com) and select the kamaaina or Hawaii Resident rate on the booking page for your dates, completing the booking under the Hawaii resident's name. Alternatively, call reservations at (866) 284-7547 or the hotel directly at (808) 935-9361 — kamaaina inventory sometimes opens up by phone. The property is at 71 Banyan Drive, Hilo, HI 96720, and is also known as Castle Hilo Hawaiian Hotel (pre-rebrand). Bring a valid Hawaiʻi ID and confirm current terms.

A valid Hawaiʻi ID is required for kamaʻāina offers. Terms and blackout dates may apply — confirm current details with the business. Listed via the Hawaiʻi Visitors & Convention Bureau.