Hilo Hawaiian Hotel, Trademark Collection by Wyndham offers Hawaii residents discounted nightly rates through its kamaaina program at one of the most iconic locations on Hilo Bay. The hotel was rebranded in 2024 as Hawaii's first Trademark Collection by Wyndham property, while still being operated by the same Castle Resorts & Hotels team that has welcomed Hawaii residents for decades. The 286-room oceanfront property sits on historic Banyan Drive with views of Mauna Kea, Coconut Island, and Liliuokalani Gardens.
Kamaaina Discount Details
The Hilo Hawaiian Hotel kamaaina program is one of the most accessible on the Big Island:
- Approximately 15% discount on standard room rates
- Free parking (no daily fee)
- Free room upgrade (subject to availability) on stays of 2 or more nights
- Late checkout on stays of 2 or more nights
- Wyndham Rewards points apply (new with the Trademark Collection rebrand)
- Valid Hawaii state ID required at check-in
- Resort fee of $30/day still applies (covers WiFi, calls, bottled water)
What Locals Love About Hilo Hawaiian Hotel
For Hawaii residents, the Hilo Hawaiian is one of the longest-running kamaaina-friendly hotels in the state — the kind of place generations of locals have stayed for Hilo events, family visits, and Big Island exploration.
- Oceanfront location on Hilo Bay with views of Mauna Kea
- Historic Banyan Drive setting (the iconic celebrity-planted banyan trees are next door)
- 4 miles from Hilo International Airport — easy neighbor-island arrivals
- Walking distance to Liliuokalani Gardens (largest Japanese garden outside Japan)
- Walking distance to Coconut Island foot bridge
- Adjacent to Naniloa Golf Course (9-hole)
- WSW The Steakhouse on property for dinner
- Outdoor freshwater pool with bay views
- Full-service hotel with concierge, gift shop, and 24-hour front desk
- Approximately 45 minutes to Hawaii Volcanoes National Park
- Wyndham Rewards members earn points and benefits
Who Hilo Hawaiian Hotel Is Best For
The Hilo Hawaiian kamaaina rate is ideal for:
- Neighbor-island Hawaii residents traveling to Hilo for business, medical, or family
- Big Island residents wanting an east-side staycation
- Visitors to Hawaii Volcanoes National Park using Hilo as their base
- Merrie Monarch Festival attendees (book extremely early — Hilo fills up months ahead)
- Wyndham Rewards members earning or using points on a kamaaina stay
- Travelers prioritizing value over premium-resort amenities
- Visitors to the University of Hawaii at Hilo (3 miles from campus)
How to Book the Hilo Hawaiian Hotel Kamaaina Rate
1. Visit the official Hilo Hawaiian Hotel website (hilohawaiian.com) or castleresorts.com
2. Look for the kamaaina or Hawaii Resident rate option on the booking page
3. Enter your travel dates and number of guests
4. Select the kamaaina rate from the available options
5. Complete the booking under the Hawaii resident's name
6. Bring your Hawaii state ID or driver's license to check-in
7. Alternative: call reservations directly at (866) 284-7547 or the hotel at (808) 935-9361
For Wyndham Rewards members, the kamaaina rate is now eligible for points earning since the Trademark Collection rebrand.
Frequently Asked Questions
Do I need a Hawaii ID for the Hilo Hawaiian Hotel kamaaina rate?
Yes. A valid Hawaii state driver's license or Hawaii state ID is required at check-in. The Hawaii resident must be the primary guest. Without valid Hawaii residency proof, the rate reverts to the standard Best Available Rate.
Is Hilo Hawaiian Hotel still managed by Castle Resorts after the Wyndham rebrand?
Yes. The Hilo Hawaiian Hotel rebranded as "Trademark Collection by Wyndham" in 2024, making it Hawaii's first Trademark Collection property. However, the property is still operated by the same Castle Resorts & Hotels team that has been welcoming Hawaii residents for decades. The Castle team continues to handle reservations, front desk, and operations — the rebrand primarily added Wyndham Rewards eligibility and brand-affiliation benefits.
How much can I save with the kamaaina rate?
The kamaaina rate offers approximately 15% off the standard room rate. Additional value comes from free parking (no daily fee) and complimentary room upgrades (subject to availability) on stays of 2 or more nights. Note that the $30/day resort fee still applies to kamaaina bookings.
Is the kamaaina rate available during Merrie Monarch Festival?
Hilo accommodations are extremely limited during Merrie Monarch Festival week (the week after Easter). Kamaaina availability at the Hilo Hawaiian during Merrie Monarch is typically limited and books up far in advance. If you're planning to attend, book your kamaaina rate at least 6 months ahead — and consider weekday arrivals to improve availability.
Can I earn Wyndham Rewards points on the kamaaina rate?
Yes. As of the 2024 Trademark Collection rebrand, Hilo Hawaiian Hotel is part of the Wyndham Rewards program. Hawaii residents booking the kamaaina rate can earn points and access member benefits. Ensure your Wyndham Rewards number is attached to the reservation at booking.
Is the Hilo Hawaiian Hotel close to Hawaii Volcanoes National Park?
The hotel is approximately 45 minutes from the main entrance of Hawaii Volcanoes National Park (Kilauea section). This makes it a popular base for kamaaina travelers wanting to visit the park while staying in Hilo. The drive to Volcano is on Highway 11 — straightforward and scenic.
Booking Information
Phone: (808) 935-9361 (hotel) or (866) 284-7547 (reservations)
Address: 71 Banyan Drive, Hilo, HI 96720
Website: hilohawaiian.com
Brand: Trademark Collection by Wyndham (operated by Castle Resorts & Hotels)
Location: Hilo, Big Island
Also Known As: Castle Hilo Hawaiian Hotel (pre-rebrand)
Property Size: 286 rooms, oceanfront Banyan Drive