Grand Naniloa Hotel Hilo – a DoubleTree by Hilton – offers Hawaii residents discounted nightly rates through Hilton's kamaaina program at one of the most iconic locations on the Big Island. Set on 32 acres overlooking Hilo Bay with views of Mauna Kea, the property is just two miles from Hilo International Airport and steps from Coconut Island Park, making it ideal for residents traveling to the Big Island for business, family visits, Hilo events, or Hawaii Volcanoes National Park trips.
Kamaaina Discount Details
Hilton's Hawaii Resident program offers Grand Naniloa Hotel kamaaina travelers significant savings on Best Available Rates:
- Up to 25% off Best Available Rate on select dates
- Valid through December 31, 2026
- Daily Resort Charge includes: complimentary WiFi, two drink coupons per night, lobby beverage station 10am-10pm, snorkel rental for two, two rounds of 9-hole golf daily, 20% off select Kapohokine Adventures Tours
- Valid Hawaii state ID required at check-in
- Available across the Hilton portfolio, with specific availability varying by property and travel dates
What Locals Love About Grand Naniloa Hotel
For Hawaii residents, Grand Naniloa offers something rare: a mid-range Hilton-affiliated property in Hilo with full resort amenities. Most kamaaina travelers stay here as a base camp for exploring the wet, windward side of the Big Island.
- Oceanside Hilo Bay views with Mauna Kea in the distance
- Two miles from Hilo International Airport (easy neighbor-island arrivals)
- On-property 9-hole golf course with two complimentary rounds per day for guests
- Outdoor swimming pool with cabanas
- 24-hour fitness center
- Walking distance to Hilo Farmers Market, Coconut Island Park, and Liliuokalani Gardens
- Ka Lihikai restaurant with locally inspired cuisine and bay views
- Hilton Honors points and elite-status benefits apply
- Iconic DoubleTree warm chocolate chip cookie at check-in
- 6 miles from Carlsmith Beach Park (popular sea turtle spot)
Who Grand Naniloa Hotel Is Best For
The Grand Naniloa kamaaina rate is ideal for:
- Neighbor-island Hawaii residents traveling to Hilo for business, medical appointments, or family visits
- Big Island residents wanting an east-side staycation away from Kona-side resorts
- Travelers attending Hilo events (Merrie Monarch Festival is popular kamaaina booking)
- Volcano National Park visitors using Hilo as their base (the park is 45 minutes south)
- Hilton Honors members earning or using points on a kamaaina stay
- Golfers wanting included 9-hole rounds with their stay
- Travelers prioritizing convenience over Kona-coast resort amenities
How to Book the Grand Naniloa Kamaaina Rate
- Visit Hilton.com or the Grand Naniloa Hotel website directly
- Enter your travel dates and number of guests
- On the rate selection screen, look for "Hawaii Resident" or "Kamaaina Rate" as a special rate option
- Select the kamaaina rate
- Complete the booking under the Hawaii resident's name
- Bring your Hawaii state ID to check-in
- Alternative: call the resort directly at (808) 969-3333 to ask about current kamaaina availability and dining/activity discounts
For Hilton Honors members, the kamaaina rate is eligible for points earning and elite benefits. Confirm your Hilton Honors number is attached when booking.
Frequently Asked Questions
Do I need a Hawaii ID for the Grand Naniloa kamaaina rate?
Yes. A valid Hawaii state driver's license or state ID is required at check-in. Without valid Hawaii residency proof, the rate reverts to the standard Best Available Rate. The Hawaii resident must be the primary guest checking in.
How much can I save with the Grand Naniloa kamaaina discount?
Hilton's Hawaii Resident program offers up to 25% off the Best Available Rate on select dates. Savings vary by season and demand. Shoulder seasons (April-May, September-mid-November) typically see the largest discounts. The daily resort charge inclusions (WiFi, golf, snorkel rental, drinks) add additional value on top of the room rate savings.
Is the Merrie Monarch Festival a blackout date for kamaaina rates?
Hilo's Merrie Monarch Festival (the week after Easter) typically has limited kamaaina availability due to extremely high demand. Hilo accommodations book up months in advance for Merrie Monarch. If you're a Hawaii resident planning to attend, book your kamaaina rate as early as possible — ideally 6+ months out.
Does the kamaaina rate include the resort charge?
The Daily Resort Charge is separate from the room rate and typically applies to all bookings including kamaaina. However, the resort charge includes substantial value for Hawaii residents: WiFi, two drink coupons per night, lobby beverage station access, snorkel rental, two daily rounds of 9-hole golf, and 20% off Kapohokine Adventures tours.
Can I use the Grand Naniloa kamaaina rate for Volcano National Park trips?
Yes — and this is actually one of the most common kamaaina booking reasons. Grand Naniloa is 45 minutes from Hawaii Volcanoes National Park entrance, making it a natural base for residents wanting to visit Kilauea or watch volcanic activity. Hilo also offers cooler, wetter weather than Kona-side, which some Park visitors prefer.
What's the difference between Grand Naniloa and the historic Hilo Naniloa Hotel?
They are the same property, renamed. The hotel was originally the Hilo Naniloa Hotel and operated under various brands over the decades. After a renovation, it was rebranded as the Grand Naniloa Hotel Hilo – a DoubleTree by Hilton. Locals sometimes still call it "the Naniloa" — and that's the property being referenced.
Booking Information
Phone: (808) 969-3333
Address: 93 Banyan Drive, Hilo, HI 96720
Website: grandnaniloahilo.com
Brand: DoubleTree by Hilton (Hilton)
Location: Hilo, Big Island
Also Known As: Hilo Naniloa Hotel, The Naniloa
Property Size: 32 acres
Hilo Hawaiian Hotel, Trademark Collection by Wyndham offers Hawaii residents discounted nightly rates through its kamaaina program at one of the most iconic locations on Hilo Bay. The hotel was rebranded in 2024 as Hawaii's first Trademark Collection by Wyndham property, while still being operated by the same Castle Resorts & Hotels team that has welcomed Hawaii residents for decades. The 286-room oceanfront property sits on historic Banyan Drive with views of Mauna Kea, Coconut Island, and Liliuokalani Gardens.
Kamaaina Discount Details
The Hilo Hawaiian Hotel kamaaina program is one of the most accessible on the Big Island:
- Approximately 15% discount on standard room rates
- Free parking (no daily fee)
- Free room upgrade (subject to availability) on stays of 2 or more nights
- Late checkout on stays of 2 or more nights
- Wyndham Rewards points apply (new with the Trademark Collection rebrand)
- Valid Hawaii state ID required at check-in
- Resort fee of $30/day still applies (covers WiFi, calls, bottled water)
What Locals Love About Hilo Hawaiian Hotel
For Hawaii residents, the Hilo Hawaiian is one of the longest-running kamaaina-friendly hotels in the state — the kind of place generations of locals have stayed for Hilo events, family visits, and Big Island exploration.
- Oceanfront location on Hilo Bay with views of Mauna Kea
- Historic Banyan Drive setting (the iconic celebrity-planted banyan trees are next door)
- 4 miles from Hilo International Airport — easy neighbor-island arrivals
- Walking distance to Liliuokalani Gardens (largest Japanese garden outside Japan)
- Walking distance to Coconut Island foot bridge
- Adjacent to Naniloa Golf Course (9-hole)
- WSW The Steakhouse on property for dinner
- Outdoor freshwater pool with bay views
- Full-service hotel with concierge, gift shop, and 24-hour front desk
- Approximately 45 minutes to Hawaii Volcanoes National Park
- Wyndham Rewards members earn points and benefits
Who Hilo Hawaiian Hotel Is Best For
The Hilo Hawaiian kamaaina rate is ideal for:
- Neighbor-island Hawaii residents traveling to Hilo for business, medical, or family
- Big Island residents wanting an east-side staycation
- Visitors to Hawaii Volcanoes National Park using Hilo as their base
- Merrie Monarch Festival attendees (book extremely early — Hilo fills up months ahead)
- Wyndham Rewards members earning or using points on a kamaaina stay
- Travelers prioritizing value over premium-resort amenities
- Visitors to the University of Hawaii at Hilo (3 miles from campus)
How to Book the Hilo Hawaiian Hotel Kamaaina Rate
1. Visit the official Hilo Hawaiian Hotel website (hilohawaiian.com) or castleresorts.com
2. Look for the kamaaina or Hawaii Resident rate option on the booking page
3. Enter your travel dates and number of guests
4. Select the kamaaina rate from the available options
5. Complete the booking under the Hawaii resident's name
6. Bring your Hawaii state ID or driver's license to check-in
7. Alternative: call reservations directly at (866) 284-7547 or the hotel at (808) 935-9361
For Wyndham Rewards members, the kamaaina rate is now eligible for points earning since the Trademark Collection rebrand.
Frequently Asked Questions
Do I need a Hawaii ID for the Hilo Hawaiian Hotel kamaaina rate?
Yes. A valid Hawaii state driver's license or Hawaii state ID is required at check-in. The Hawaii resident must be the primary guest. Without valid Hawaii residency proof, the rate reverts to the standard Best Available Rate.
Is Hilo Hawaiian Hotel still managed by Castle Resorts after the Wyndham rebrand?
Yes. The Hilo Hawaiian Hotel rebranded as "Trademark Collection by Wyndham" in 2024, making it Hawaii's first Trademark Collection property. However, the property is still operated by the same Castle Resorts & Hotels team that has been welcoming Hawaii residents for decades. The Castle team continues to handle reservations, front desk, and operations — the rebrand primarily added Wyndham Rewards eligibility and brand-affiliation benefits.
How much can I save with the kamaaina rate?
The kamaaina rate offers approximately 15% off the standard room rate. Additional value comes from free parking (no daily fee) and complimentary room upgrades (subject to availability) on stays of 2 or more nights. Note that the $30/day resort fee still applies to kamaaina bookings.
Is the kamaaina rate available during Merrie Monarch Festival?
Hilo accommodations are extremely limited during Merrie Monarch Festival week (the week after Easter). Kamaaina availability at the Hilo Hawaiian during Merrie Monarch is typically limited and books up far in advance. If you're planning to attend, book your kamaaina rate at least 6 months ahead — and consider weekday arrivals to improve availability.
Can I earn Wyndham Rewards points on the kamaaina rate?
Yes. As of the 2024 Trademark Collection rebrand, Hilo Hawaiian Hotel is part of the Wyndham Rewards program. Hawaii residents booking the kamaaina rate can earn points and access member benefits. Ensure your Wyndham Rewards number is attached to the reservation at booking.
Is the Hilo Hawaiian Hotel close to Hawaii Volcanoes National Park?
The hotel is approximately 45 minutes from the main entrance of Hawaii Volcanoes National Park (Kilauea section). This makes it a popular base for kamaaina travelers wanting to visit the park while staying in Hilo. The drive to Volcano is on Highway 11 — straightforward and scenic.
Booking Information
Phone: (808) 935-9361 (hotel) or (866) 284-7547 (reservations)
Address: 71 Banyan Drive, Hilo, HI 96720
Website: hilohawaiian.com
Brand: Trademark Collection by Wyndham (operated by Castle Resorts & Hotels)
Location: Hilo, Big Island
Also Known As: Castle Hilo Hawaiian Hotel (pre-rebrand)
Property Size: 286 rooms, oceanfront Banyan Drive